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Travel Consultant (m/f/d) Full- or Part-Time

Ostfildern, Germany
Employee | Sales and Customer Service

The reiselounge Ostfildern is part of M&C Travel Events GmbH. Our travel agency, based in Ostfildern Nellingen, has been a trusted provider for many years, offering a wide range of tour operators and specializing in high-end clientele, bespoke global trips, and cruises with renowned cruise lines.

Your Responsibilities:

  • Advising and strategically selling tailor-made travel experiences to clients
  • Inspiring clients with fresh ideas and insights from your personal travel experiences
  • Selling the full range of travel services with a strong customer service focus
  • Actively building customer loyalty as the foundation of your success
  • Optionally engaging in digital marketing, including social media and newsletters
  • Attending strategy, organizational, and team-building meetings
  • Contributing your skills, growing within the company, and evolving professionally
  • Continuously developing processes within your department and contributing to overall company growth

Your Qualifications:

  • Passion for travel
  • Degree in tourism or completed vocational training as a travel agent
  • Relevant professional experience as a travel consultant in an agency
  • Confidence in working with demanding, high-end clients
  • Strong knowledge of cruise lines and products; ideally, you are an enthusiastic cruiser yourself
  • Expertise with booking systems like Argus Backoffice, Ama/Toma, Paxlounge, and Bistro
  • Proficiency in Word, Excel, Outlook, and a willingness to learn new software
  • Comfort representing the team in social media, videos, and other online activities as part of modern digital sales
  • Exceptional service orientation, strong communication, and analytical skills
  • Organized, flexible, team-oriented, and able to stay calm under pressure
  • Commitment to lifelong learning and personal growth

Our Benefits:

  • A mid-sized, diverse team spanning all age groups
  • A culture of transparency, appreciation, participation, and responsibility
  • Flat hierarchies and short decision-making paths
  • Enjoyment of work and genuine team engagement
  • A strong focus on teamwork, which is key to our success
  • Commitment to delivering exceptional customer service
  • Numerous opportunities for further professional development
  • A modern, forward-thinking company with significant investments in culture, communication, and digitalization to pave the way for the future

We strongly encourage applications from BIPoC, people with migration backgrounds, individuals with disabilities, and LGBTQI+ communities.

Please note our privacy policy. Your data will be processed for the application and deleted after the hiring process.

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